Terms & Conditions

PRINTED WORK WEAR TERMS & CONDITIONS

Warranty:
Goods and Services are supplied free of any defects in material and workmanship at the time of delivery. Should any defect arise at the time of the delivery: We are limited to one of the following options:
1) The replacement and reprint of the goods
2) The repair of the goods
3) Refund of the goods

We cannot replace/repair/refund goods for any of the following reasons:
1) Change of Mind
2) Change of Artwork

Return Policy for Decorated & Printed Garments:
Goods may only be returned if they are damaged or defective. Customers wishing to return goods must notify Printed Workwear within 3 months of delivery of the goods. Failing which any basis for claim shall be deemed to be waived by the Customer. Goods must be returned by and at the Customer’s expense with a copy of their original invoice.

In the event of goods arriving with production or manufacturing errors Printed Workwear reserves the right to to correct these issues prior to offering a refund.

Only once the items have been returned back to us, than we can process the replacement/repair/refund.

Once faulty garments have been sent back to us, the garments are then destroyed by “cutting it up” and then disposed of using Suez Commercial garbage waste services.

Return Policy for Blank Garments:
Goods can be returned if a customer has an issue with:
– Fit/Size
– Style/Colour choice

Customers wishing to return goods must notify Printed Workwear within 1 week of delivery of the goods. The goods must be unused/unworn and be returned with it’s original packaging back to :

Printed Workwear
255 Stanmore Road
Stanmore NSW 2048.

Goods must be returned by post at the Customer’s expense with a copy of their original invoice. A re-stocking fee of $20 applies to any returned blank garments.
This fee covers the cost for us to return the goods back to our supplier as well as the re-stocking fee that we get charged from our supplier.

Failing which any basis for claim shall be deemed to be waived by the Customer. Goods must be returned by and at the Customer’s expense with a copy of their original invoice.

Only once the items have been returned back to us, than we can process the replacement/repair/refund.

Returns & Refunds can take up to 14 Days to process.

Claims for any shortages or non-delivery of goods must be advised within 7 days of receipt of the goods.